FAQ
Soaps
What are your most popular scents?
Looking for some Horror Soap, but not sure which bars to pick up? Some of our most popular scents include Frankenmint and Vanilla Bloodberry. Both make a great introduction to our line of soaps!
How long does your soap last?
Our bars will typically last around 3 weeks with daily use. Of course, this can vary based on a number of factors, such as frequency of use, amount of body hair, and more. Storing your soap in a cool, dry place in between uses will help it last longer.
Which soap is best for exfoliating?
If you're looking for a little gentle daily exfoliating, we recommend trying our R'lyeh Rosewood bar, which contains sea salt and will help gently scrub away dead skin cells.
Ingredients
Do your soaps contain lye?
There is no lye in the finished product. All soap uses sodium hydroxide, also known as lye - otherwise, it isn't soap! Lye is an essential ingredient in the soap-making process, as it combines with fats and oils to create the chemical reaction called saponification, which produces soap.
During saponification, the lye is fully consumed by the fats and oils, leaving no active lye in the finished soap. The end result is a safe, gentle product that cleanses your skin effectively without any trace of the original sodium hydroxide.
So, while lye is essential to creating soap, you can rest assured that it poses no risk in the final product—just pure, clean goodness for your skin!
Where can I see a full ingredient list for each soap?
Ingredients for each individual soap are available on the product listing page. Look for the dropdown labeled "ingredients" to see a full list of ingredients for that particular soap.
Do you use ethically sourced ingredients?
Yes! All of our soaps are manufactured with ethically sourced, safe ingredients from reputable suppliers.
Are your products tested on animals?
No, none of our products are ever tested on animals.
Orders & Shipping
What is your return policy?
Because of the personal nature of our products, we are not able to accept returns. If you experience an issue with your order, please contact us through our website and we'll be happy to help!
Are there any promotions or discounts available?
The best discount we offer is our subscription soap deal! You'll get our absolute lowest price and FREE shipping on your selection of artisan soaps delivered on a schedule you choose.
If you're new to HorrorSoap.com and want to try out our products, you can also sign up for our email list to get a one-time 10% discount code for your first order!
How long will my order take to arrive?
Most orders ship same business day from our warehouse in Providence, RI. Depending on where you live, your order will usually arrive in 2-5 days if sent to any address in the continental US. (Orders to Alaska and Hawaii may take longer, sorry!)